Digital Experience Specialist; Technology Support Specialist

Digital Experience Specialist (Technology Support Specialist)

Loudoun County Public Schools Digital Experience Office – Purcellville, Virginia

Starting Date: July 13 2026

The Digital Experience Specialist maintains a complex technology environment and ensures all technology elements are operating effectively so that students, teachers, and staff can remain focused on student learning. This position maintains a deeper technical understanding of the digital learning environment and serves as a support resource for Digital Experience Specialists across multiple schools and administrative sites.

Digital Experience Specialists may be reassigned to assist and/or support other locations to meet the needs of the district, in accordance with School Board Policy.

• Consults with staff to maintain all technology elements within the assigned location.
• Collaborates with school or departmental staff for technology purchases and the effective allocation of technology resources.
• Communicates with staff regarding system changes, ongoing issues, and upcoming projects.
• Serves as assigned owner of all incidents reported by staff and students and ensures resolution in a timely and effective manner.
• Deploys, installs, troubleshoots, repairs, and maintains all technology equipment and peripherals within the assigned location.
• Maintains accurate inventory of technology equipment assigned to buildings, students, and staff.
• Performs system administration work including user account management and installation of district‑approved software.
• Implements emerging technologies, monitors progress, and reports findings to departmental leadership.
• Develops and maintains knowledge articles and related technical documentation for students and staff.

Education: Associate’s degree or two years of equivalent experience in Information Technology.

Licenses and

Certifications:

MCP or MCSA, ITILv4, HDI, A+, N+ certifications preferred.

Knowledge, Skills and Abilities:

• Ability to take initiative, set priorities, maintain confidentiality, work independently, and remain calm under pressure.
• Strong oral and written communication and interpersonal skills.

Requires regular speaking, occasional lifting up to 50 lb, and ability to sit or remain stationary for long periods.

Reports To: Supervisor, Digital Experience

FLSA Status: Non‑Exempt

Months/Days/

Hours:

12 Months / 254 Days / 8 hours per day

Job : 5800270

Final date to receive applications: Posted until filled

Posted: June 24 2026

Salary Range: $29.20–$37.58

Remote Work Eligible: No

Union Designation: Non‑Certified

Essential Personnel Disclosure: Employees in this role are essential personnel required to report for work during emergencies.

• Citizenship, residency or work visa required.

• DDI-02Q, DDI-02H, HRTD‑C
• Email: recruitment