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Claims Assistant II
Job in
Purchase, Westchester County, New York, 10577, USA
Listed on 2026-08-22
Listing for:
Tokio Marine HCC
Full Time
position Listed on 2026-08-22
Job specializations:
-
Administrative/Clerical
Data Entry
Job Description & How to Apply Below
Organic growth and over 60 successful acquisitions have grown our 2023 Gross Written Premium (GWP) to over $7.5 Billion. Our workforce has grown to 4,300 worldwide … big, but not so big that you cannot make a difference. Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration make TMHCC a great place to work.
*** HYBRID ROLE IN PURCHASE, NY 3 days in office 2 days WFH
*** What We Offer Competitive salary and employee benefit package
Strong learning culture
Growth perspectives 6% 401K match
20 days of PTO and 2 Floating Days Paid parental leave
An opportunity to love what you doJob Summary Under supervision, performs a variety of primarily routine tasks associated with the processing of claims and the maintenance of associated records.
Key Responsibilities Relying on limited experience and knowledge, this role is responsible for accomplishing the following assignments. These assignments are varied in nature and frequently non-routine.
Perform initial and ongoing claims processing including setting up claims files for multiple lines of business, performing data entry, scanning documents, and preparing loss runs.
Set up and maintain a diary of follow-up and deadline dates.
Scanning mail and labeling/printing documents into appropriate file.
Set up Travel Arrangements (airline, hotel, car services for Claims Attorneys) and enter travel expenses.
Set up and maintain a registry of claim checks to be distributed.
Review claim documents and prepare a basic summary detailing claim specifics.
Respond to and contact claimants, insured, and other related parties to obtain and relay basic information concerning the claim process.
Assist Claims Attorneys with the management of litigation including initial contact with defense counsel and supplying defense counsel with all relevant documentation during the life of a claim.
Draft, prepare, and process various types of correspondence including acknowledgement of new claims, coverage position letters, indemnity/expense checks, etc.
Perform incoming and outgoing mail distribution.
Provide ad hoc information as requested to support current work and special projects.
Assist other claims personnel as needed during the claims process including setting up claim files or other associated tasks.
Perform general clerical duties such as copying, faxing, filing, data entry, indexing, scanning documents, preparing labels, answering phones, and operating departmental office equipment.
Competencies Planning
• Follow work plans, established timelines, and pre-defined goals for assigned work.
• Meet commitments on deadlines.
Communication
• Develop strong customer focus and high service level relationship with clients.
Cost Management
• Perform work thoroughly in a cost-efficient manner and at a high productivity level.
• Utilize company resources effectively.
Business Controls and Policies
• Comply with all corporate policies and procedures.
• Take all reasonable steps to safeguard company assets against waste, loss, unauthorized use and misappropriation.
• Report any breakdown in controls to a supervisor or manager.
People Management
• No people management responsibility
• May assist in orienting and training less experienced employees.
Education Minimum High School or GED preferred 2 Year / Associate Degree
Experience2 Years of relevant and progressive administrative, clerical experience.
Other Possess and have ability to apply basic knowledge of principles, practices, and procedures
Good written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy
Good organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously
Intermediate proficiency and experience…
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