Director, Specialist Sales, Services Business Development-Loyalty Programs

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Director, Specialist Sales, Services Business Development-Loyalty Programs

We are looking for a truly exceptional strategic sales professional to join our Loyalty & Personalization Consulting practice in North America. Our Practice is one of the fastest-growing businesses within Mastercard and we are looking for someone to fuel our growth in the region by continuing to drive Business Development in the region. In this role, you will work closely with clients to understand how our professional services can be tailored to projects that help them achieve their ambitions to drive customer loyalty.

This entrepreneurial role is a great opportunity to shape the direction of our regional practice.

• Drive growth:
  Continue to drive the growth of our business in North America, with a specific focus on the Financial Institutions vertical by identifying and developing new client relationships, and growing our existing relationships
• Provide expertise:
  Develop a deep understanding of our loyalty consulting services as well as broader industry trends to tailor our services to match client needs
• Own the sale:
  Responsible for the sale of our loyalty consulting services including defining the scope, finalizing the price, all done in collaboration with our partners across Sales and Consulting Delivery
• Lead clients:
  Cultivate lasting relationships with senior clients (VP+) at leading brands, becoming a trusted partner who can be relied upon to deliver sound advice throughout the sales process and during project delivery. This is a unique role where you will balance both Sales and relationship management responsibilities during the delivery of select engagements
• Collaborate effectively:
  Work in close collaboration with our partners in the region across Sales, Delivery, and Product to ensure we are bringing the best of Mastercard to our clients
• Sales Pipeline management; accountability of running and process pipelines

• Experience in loyalty, CRM, digital marketing, and/or personalization at an established brand and/or top consulting firm
• Experience working as a consultant or other professional services role with experience selling within the Financial Institutions vertical
• Strong executive presence with experience working with regional and multi-national company executives
• Demonstrated expertise in securing internal buy-ins and adeptly navigating a complex matrix organization
• Ability to break down and communicate complex ideas in dynamic situations
• History of navigating ambiguity in an unstructured, high-growth environment
• Understands and can speak to the interaction between business and technology
• High level of entrepreneurship, business acumen

Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable and identify the type of accommodation or assistance you are requesting.

Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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