Senior Director

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings.

By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified by Great Place To Work.

This prestigious award is based entirely on what current employees say about their experience working at Circana.

At the heart of our commercial success is a team of professionals who combine strategic insight, customer‑centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.

• Effectively Presents Solutions
  :
  Delivers tailored, compelling solutions that align with customer needs and drive action.
• Knows the Buying Influences
  :
  Identifies key decision-makers and understands their motivations and influence.
• Manages Buyer Indifference
  :
  Recognizes and explores customer hesitation to uncover new needs or opportunities.
• Understands Customer Needs
  :
  Operates as a recognized expert to articulate customer needs in the customer’s business language and business context.
• Being Resilient
  :
  Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
• Manages Ambiguity
  :
  Stays focused and calm in uncertain situations; guides others through change.

What will you be doing?

This Senior Director role provides strategic leadership for the Client Insights function, ensuring delivery of high‑impact, actionable insights that address clients’ day‑to‑day business needs while elevating long‑term value. The role partners closely with clients and internal stakeholders to translate business challenges into analytical frameworks and identify opportunities for incremental, ad hoc project work in collaboration with solution partners. In addition to overseeing end‑to‑end insight delivery, this leader will guide the team on complex analyses and shape best practices across measurement, storytelling, and client engagement.

The position also represents the Client Insights organization both internally and externally, contributing to product development discussions and advancing tailored reporting solutions such as Unify+ for key clients.

Job Responsibilities

• Champion Client Success:
  Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.
• Build Strategic Relationships:
  Develop and maintain strong relationships with key client contacts.
• Utilize Sales Tools and Platforms:
  Leverage Circana’s proprietary platforms (e.g., Unify+, Liquid Data) to support client engagements and solution delivery.
• Advanced Analytic
  
  Skills:
  
  Demonstrated ability to conceive, manage, and deliver fact‑based analyses, with a focus on consumer solutions, providing clients with clear, actionable insights to inform strategy.
• Collaborate Cross‑Functionally:
  Partner with internal teams (e.g., Client Service, Product, and Analytics) to deliver integrated client support solutions and ensure client success.
• Achieve Revenue Targets: support team sales goals through identification of alignment opportunities of Circana’s data and software solutions with client strategic goals.
• Maintain Industry Expertise:
  Stay current on trends in CPG, to position…