Manager, US Mid-Market, Product Innovation

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Manager, US Mid-Market, Product Innovation

Job Title:

Manager, US Mid-Market, Product Innovation Overview:
The Mid-Market segment represents nearly one-third of U.S. GDP and is growing at ~12% year-over-year. These businesses are a critical engine of economic growth - driving innovation, job creation, and resilience. Yet, many - particularly in the lower Mid-Market - remain underserved: too complex for small business solutions, but not fully addressed by enterprise offerings. To close this gap, Mastercard launched the Mid-Market Accelerator—a suite of purpose-built solutions tailored to this high-potential segment.

The U.S. Mid-Market team is leading this effort, building and scaling innovative, customer-centric products that unlock growth for our customers while redefining the future of B2B commerce. We are seeking a product leader to drive the next phase of product innovation and secular shift in B2B payments - advancing beyond traditional card products to a broader set of growth-oriented capabilities.

This role will focus on developing, scaling, and commercializing new Growth Products & Services, helping redefine how mid-market customers manage spend, optimize working capital, and operate their financial workflows. This is a product-first role with accountability for identifying whitespace, shaping the roadmap, and driving end-to-end commercialization.

• Drive secular shift in B2B payments by developing and scaling next-generation Growth Products & Services within the Mid-Market Accelerator suite of solutions
• Own product strategy and roadmap for growth capabilities, identifying unmet needs and whitespace opportunities
• Translate market and customer insights into new product concepts, features, and value propositions
• Lead product development lifecycle from ideation through commercialization, including positioning, packaging, and pricing
• Drive commercialization and adoption, partnering with sales and account teams to scale product usage and revenue
• Define and track product performance, including revenue, usage, and customer impact metrics
• Collaborate cross-functionally with global product, engineering and product sales teams to execute on roadmap priorities
• Engage directly with customers to validate product-market fit and continuously refine offerings
• Influence broader Mid-Market strategy, ensuring alignment with Mastercard’s long-term growth priorities
• Serve as a subject matter expert on emerging capabilities shaping acceptance and the future of mid-market financial management

• Strong product management background with experience building and scaling new capabilities (0→1 and 1→N)
• Proven ability to drive product-led growth and commercialization
• Deep understanding of B2B payments, acceptance, financial workflows, and mid-market needs
• Experience with growth-oriented solutions such as acceptance, AP/AR automation, working capital tools, embedded finance, or value-added services on top of card preferred
• Strategic thinker with execution rigor - able to move from insight to roadmap to measurable outcomes
• Highly analytical, with a structured, data-driven approach to decision making
• Customer-first mindset, with experience engaging directly with clients to shape product direction
• Ability to operate in ambiguity and drive outcomes in a fast-paced, evolving space
• Strong communicator and influencer, able to align cross-functional stakeholders and drive decisions
• Bachelor’s degree required; MBA preferred

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran…