Portfolio Associate

POSITION SUMMARY

Portfolio Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. As key members of the service team, through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client

first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs. This title is given to Registered Client Service Associates who are committed to their personal development and growth, successfully complete the Portfolio Associate

curriculum and are nominated by their leadership team based on their performance and contributions.

Portfolio Associates are those who continuously deliver exceptional results; serve as a role model to their peers and who are committed to their personal development and growth.

DUTIES and RESPONSIBILITIES:

CLIENT SUPPORT

Provide service coverage for a FA/PWA/team including:

* Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships

* Executing money movement transactions at the request of the client and/or FA/PWA/team

* Answering general non-investment related questions concerning client accounts, including relaying

stock positions, and providing account balances (e.g., funds due and margin debit)

* Enter profile information or pre-fill account documentation on client accounts and/or documents in

aa clerical capacity at the direction of the client and/or FA/PWA/team

* Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization)

* Onboard and maintain client accounts, including collecting client information and required

documentation in a clerical capacity at the direction of the client and/or FA/PWA/team

* Provide existing clients with details around their account information (e.g., investment objectives,

risk tolerance)

* Accept or enter unsolicited orders and/or enter solicited orders in a clerical capacity at the direction

of the FA/PWA/team

* Supporting the FAs / PWAs / teams' marketing strategy (e.g., website maintenance)

* Assist FAs / PWAs/ teams in delivering against their business plan and client service model

* Remaining current on all policies, procedures, and new platforms

* Participating in firm initiatives (e.g., training or education programs), special projects and/or other

duties directed by local management

* Serve as a peer / mentor to other Support Professionals in the market

ADMINISTRATIVE SUPPORT:

* Answering inbound phone calls or making outbound calls with updates on service requests (e.g.,

scheduling follow-up calls with FAs / PWAs / teams as needed)

Morgan Stanley

EOE committed to diversifying its workforce.

M/F/D/V

Version: 7/10/2024

Morgan Stanley

Portfolio Associate

Job Description

* Managing the calendar including coordinating meetings or events with logistics such as material

prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials)

* Maintaining travel itineraries, preparing expense reports and managing the reimbursement process

* Assisting with general in-office support functions such as copying, filing and scanning documentation

* Preparing and submitting expense reports for processing at the direction of the FA/PWA

EDUCATION, EXPERIENCE, KNOWLEDGE, and

SKILLS:

Education and/or Experience

* High School Diploma/Equivalency

* College degree preferred

* Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)

* 5+ years of work experience in a field relevant to the position

* Successful completion of the pre-requisite Portfolio Associate Training Curriculum, with leadership

nomination

Knowledge/Skills

* Knowledge of financial services products, including but not limited to equities, bonds, options,

mutual funds, annuities, insurance, and managed accounts

* Detail orientated with superior organizational skills and ability to prioritize

* Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint)

* Exceptional writing, interpersonal and client service skills

* Strong time management skills

* Team player with the ability to collaborate with others

* Ability to work in a fast-paced, evolving environment

* Adaptable and ability to multitask

* Goal oriented, self-motivated and results driven

Reports to:

* Business Service Officer

Morgan Stanley

EOE committed to diversifying its workforce.

M/F/D/V

Version: 7/10/2024

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.

At Morgan Stanley, you'll find an…