Clinical Informaticist

Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.

Summary of Position:

The Staff Clinical Informaticist supports the integration, management, and optimization of clinical data systems to enhance virtual care delivery and clinical quality at Teladoc Health. This role focuses on leveraging modern data platforms and electronic medical records (EMRs) to drive data-driven decision-making, support clinical workflows, and ensure the integrity and utility of clinical information.

The ideal candidate should have a strong clinical background, be detail-oriented, collaborative, and eager to learn, with hands-on experience in athena

One EMR, Athena Data View, Snowflake, First Databank, and Cerner Multum.

This role sits at the exciting intersection of clinical workflows, EMR optimization, and data-driven quality improvement. You will play a pivotal part in shaping the everyday experience of our clinicians-making Athena and API interfaces smoother, smarter, and more intuitive. Working closely with clinicians, quality leaders, and the training team, you will help design robust workflows, enhance documentation, and ensure high quality data that drives better patient care.

Essential Dutiesand Responsibilities

EMR Optimization & Clinician Workflow Support

• Under the guidance of senior clinical informatics team members, support the frontend optimization of EMRs and interoperable clinical support applications to drive quality improvement and patient safety initiatives, enhance provider efficiency, and advance virtual care clinical research

• Collaborate with clinical quality informatics, clinical operations, and the training teams to design, refine, and maintain workflows and documentation templates that support clinical practice

• Troubleshoot and resolve workflow and data issues that impact clinicians, particularly related to gaps in care activities and quality workflows

Clinical Data Design & Quality Improvement

• Assist in the design, implementation, and maintenance of clinical data solutions leveraging clinical databases to support quality improvement and enterprise reporting

• Work with key stakeholders to develop, monitor, and update clinical quality and operational KPIs

• Participate in the creation and maintenance EMR reporting dashboards and clinical analytics that surface key quality and safety insights

Integration, Migration & Data Harmonization

• Support the integration and optimization of EMRs and interoperable clinical support applications, including data extraction, transformation, and loading processes

• Assist with data migration from legacy EHR systems to current platforms, ensuring data integrity and clinical usability

• Work closely with clinicians and clinical quality experts to harmonize clinical data with standard medical terminologies (ICD
  10, CPT, SNOMED, LOINC, RxNorm, NDC, and related value sets)

Workflow Innovation & Documentation Excellence

• Contribute to the design and continuous refinement of clinical workflows that improve provider experience, efficiency, and support high quality clinical documentation

  • EMR Optimizations:
    Design, implementation, and maintenance

  • Clinical Decision Support Tools:
    Development (rule authoring) and maintenance

• Enhance data quality and efficiency by ensuring documentation templates capture structured, meaningful clinical information needed for quality programs and reporting

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Supervisory Responsibilities:

No

Required Qualifications:

• Bachelor's degree in health informatics, information systems, or a related field, or equivalent experience.

• At least 2 years of direct clinical informatics experience, including EMR optimization, configuration, data extraction, and compendium management, particularly in ambulatory settings

• 1+ years of hands-on…