Principal, Product Management GBSC AI Delivery

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Principal, Product Management GBSC AI Delivery

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The Global Business Solutions Center (GBSC) Tech team is looking for a Principal, Product Management GBSC AI Delivery to build and scale a product-led organization focused on solving Mastercard's most complex, mission-critical corporate operations challenges. The ideal candidate is a leader who can translate business problems at global scale into scalable product strategies and AI-driven solutions, while spearheading the transformation toward autonomous enterprise functions through agentic AI, workflow automation, and intelligent operating models.

Role

* Define and lead the product strategy for enterprise workflows across Finance, HR, Legal, and other global business operations, aligning technology investments to measurable business outcomes

* Lead the transformation toward autonomous enterprise operations by embedding agentic AI, workflow automation, and intelligent orchestration into critical business processes

* Partner with business, operations, and technology leaders to identify high-impact opportunities, prioritize investments, and deliver scalable solutions across global teams and markets

* Drive simplification and standardization across platforms, workflows, and operating models, reducing fragmentation and enabling scalable, reusable capabilities

* Establish product governance, delivery frameworks, and performance metrics to ensure solutions are secure, scalable, measurable, and aligned to enterprise priorities

All About You

* Advanced experience in Product Management focused on enterprise platforms, operational workflows, and business transformation

* Strong ability to translate complex global business challenges into scalable product strategies, roadmaps, and measurable outcomes using modern tech product management frameworks

* Deep understanding of AI, automation, and agentic technologies, with experience embedding intelligent capabilities into enterprise operations

* Strong executive communication and stakeholder management skills, with the ability to influence senior leaders across business and technology organizations

* Experience operating in highly complex, regulated, and globally distributed environments with a focus on scalability, governance, and operational

Desirable Capabilities

* Ability to balance long-term product vision with hands-on execution in fast-paced, highly matrixed environments

* Passion for reimagining how enterprise work gets done through AI and automation

* Strong builder mindset with experience creating new capabilities from the ground up

* Ability to lead through ambiguity, influence across functions, and drive alignment on enterprise-wide priorities

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is…