Sr Specialist, SME Business Complete Product
Listed on 2026-07-01
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IT/Tech
Data Analyst, Business Systems & Technology Analysis
Sr Specialist, SME Business Complete Product
Role
Summary:
The Sr Specialist, SME Business Complete Product supports the execution of Business Complete product strategy through analytics, insight generation, and cross-functional coordination. This role translates the Business Complete vision into market-backed insights, executive-ready materials, and operational deliverables that accelerate pilots, inform product decisions, and support C-level engagements.
Key Responsibilities:
- Support product strategy execution by translating Business Complete vision into market-backed insights, use cases, and feature prioritization across issuing and acceptance.
- Drive analytics and insight generation on SME behavior (e.g., activation, cross-sell, wallet usage) to inform product design and validate "Right-to-Win" hypotheses.
- Build executive-ready materials and business cases (decks, pilots, KPI tracking) to support product decisions, partner discussions, and C-level reviews.
- Coordinate cross-functional delivery across Product, GTM, Data & Services, and regional teams to accelerate pilots, remove blockers, and ensure speed-to-market.
Key
Qualifications:
- 3–5 years in strategy, consulting, analytics, or product operations (payments/fintech preferred).
- Advanced Excel/PowerPoint skills; experience with Salesforce reporting and data visualization tools.
- Detail-oriented with strong QA instincts and ability to work with large datasets.
- Collaborative, proactive, and comfortable supporting multiple senior stakeholders simultaneously.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable and identify the type of accommodation or assistance you are requesting.
Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility:
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Pay Ranges:
Purchase, New York: $120,000 - $204,000 USD
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