Vice President, Product Management

Vice President, Product Management

We are seeking a visionary and customer‑centric product leader to drive the evolution of our analytics product suite. The Vice President of Custom Analytics leads a high‑performing team of data scientists, analytics consultants, and insight specialists responsible for delivering strategic, high‑impact analytics solutions to enterprise stakeholders.

• Acts as a business owner and manages long‑term and short‑term strategic initiatives for custom analytics (analytics consulting) and products derived from those custom analytics.
• Develop and deliver a consistent product vision, strategy and roadmap for custom analytics, configured analytics, and new products derived from custom and configured analytics.
• Drive tangible data‑driven business outcomes at the analytics program level, managing a quantified scorecard and continuously monitoring and analysing key performance indicators to optimise custom analytics product performance.
• Oversee product incubation and evolution, establish go‑to‑market strategy, optimise products and resources, implement incremental improvements within the product’s life cycle, conduct ongoing care and maintenance, and manage P&L.
• Establish and drive product management disciplines across the product lifecycle, e.g., Studio framework, Agile development and product quality, ensuring product readiness across Technology, Delivery, Product and GTM perspectives.
• Manage and optimise budgets, forecasting, and cost allocation to enable the delivery of key business objectives.
• Advocate for analytics program and custom analytics products by creating compelling communications for Senior and Executive Management.
• Build, motivate and lead direct and cross‑functional teams, leveraging trust‑based relationships to deliver an efficient operating model.
• Drive a user‑centric culture of data‑driven, test and learn experimentation, continuously assessing and enhancing the product user experience.
• Lead cross‑functional teams including Delivery and Servicing teams (GCC, CTS, Biz Ops) to ensure that products are easy to deploy and deliver a great experience during operation.
• Engage in scheduled Voice of the Customer engagement to identify product friction points, creating and owning the action plan to address them in partnership with Product Operations.
• Emulate and drive Mastercard Way behaviours through their behaviour, recognitions, coaching, and employee engagement.
• Drive institutionalised knowledge through the use of consistent documentation (e.g., support documents) across all processes to support knowledge management and ensure consistency and repeatability across projects.

• Proven ability to lead in a matrix environment.
• Demonstrated ability to operate with complete independence and autonomy.
• Proven track record of data‑driven decision making and applying continuous improvement and test‑and‑learn methodologies across teams.
• Demonstrated experience as a leader of leaders with strong interpersonal skills and the ability to develop product talent (both managers and individual contributors).
• Can communicate to executives, peers, and staff with impact, eloquence, and authenticity.
• Demonstrated experience building organisational relationships, partnering with and influencing executive leadership while commanding the respect of the individual product practitioners across the organisation.
• Has experience in translating and applying customer feedback to lead product offering adjustment strategies and new product incubation.
• Has experience in setting direction for go‑to‑market plans and leveraging market insights to differentiate from competitors.
• Has skills to promote and coach teams to facilitate end‑to‑end product ownership.
• Has skills to develop and evangelise product lifecycle management ways of working, processes, and tools.

Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role.