Vice President, Specialist Sales

Vice President, Issuer Specialty Sales, North America

We are seeking a VP, Issuer Specialty Sales to drive the sales of Ethoca products and services to top‑tier issuers in North America. The role works closely with Mastercard Account Managers and the Services Business Development team to accelerate market penetration, strengthen customer relationships, and deliver revenue growth.

Location is flexible within the United States, with travel required to support business needs.

Identify business opportunities, advance strategic issuer relationships, and achieve sales objectives for Ethoca’s products and services in the region. Execute a consultative sales approach, adapt solutions and value propositions to meet technical and business buyer needs, create long‑term trusted relationships, and drive measurable commercial results. Operate effectively within a matrixed organization, leveraging Mastercard’s account relationship model and partnering with internal product, technology, account management, and business development teams to accelerate sales, support implementations, and optimize client outcomes.

Serve as an ambassador for Ethoca at industry events and executive client engagements, positioning Mastercard as a strategic business partner, thought leader, and trusted advisor.

• Proven experience selling complex, recurring‑fee SaaS or network‑based solutions to financial institutions, preferably with card issuers and a solid understanding of issuer business models and digital banking channels.
• Strong knowledge of the payments ecosystem, including fintechs, digital disruption, disputes and chargebacks, fraud and risk management, and the evolving needs of issuers and their customers.
• Demonstrated success leading complex sales initiatives, managing senior client relationships, and navigating large cross‑functional organizations to gain adoption, accelerate decisions and deliver commercial outcomes.
• Ability to operate in a collaborative, matrixed environment and partner effectively with account management, product, technology and business development teams to drive results.
• Strong executive presence with excellent communication, presentation, negotiation and influencing skills, and the ability to position Mastercard and Ethoca credibly with senior stakeholders.
• Proven ability to thrive in a fast‑paced, entrepreneurial and results‑oriented environment, while balancing strategic thinking with hands‑on execution.
• Track record of building trusted client relationships, identifying growth opportunities, and driving revenue in partnership with internal and external stakeholders.
• Willingness to travel as needed to support client engagement, internal collaboration and business development activities across North America.

In line with Mastercard’s total compensation philosophy, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions. Salary ranges (US) vary by location:

• New York: $235,000 – $375,000
• Arlington, Virginia: $235,000 – $375,000
• Boston, Massachusetts: $235,000 – $375,000
• Chicago, Illinois: $204,000 – $326,000
• Miami, Florida: $204,000 – $326,000
• Remote – Florida: $204,000 – $326,000
• Remote – New York: $204,000 – $326,000
• San Francisco, California: $245,000 – $391,000

Benefits for full‑time employees include medical, prescription drug, dental, vision, disability, life insurance; flexible spending and health savings accounts; paid leaves (including 16 weeks new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days vacation time and 5 personal days; 10 annual paid U.S. observed holidays; 401(k) with best‑in‑class company match;

deferred compensation for eligible roles; fitness reimbursement or on‑site fitness facilities; tuition reimbursement; and many more.

Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role.