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Dispatcher, Business

Job in Puyallup, Pierce County, Washington, 98374, USA
Listing for: CoolSys - Refrigeration and HVAC Systems
Full Time position
Listed on 2026-06-26
Job specializations:
  • Business
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 22000 - 31562 USD Yearly USD 22000.00 31562.00 YEAR
Job Description & How to Apply Below

Join to apply for the Dispatcher role at Cool Sys
- Refrigeration and HVAC Systems

1 day ago Be among the first 25 applicants

Join to apply for the Dispatcher role at Cool Sys
- Refrigeration and HVAC Systems

Overview

With over 150 years of experience, and headquartered in Southern CA,Cool Sys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting.

Cool Sys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets.

Overview

With over 150 years of experience, and headquartered in Southern CA,Cool Sys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting.

Cool Sys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets.

WHY JOIN US

We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

  • Competitive pay range: $25 - $35/HR
  • Medical, Dental, Vision and Prescription coverage
  • Paid vacation and holidays
  • 401(K) match
  • Life insurance, AD&D and long-term disability
  • Tuition reimbursement
  • Opportunities available nationwide
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
  • Pet Insurance
  • Legal Plan, and  Protection
Responsibilities

  • Prioritize calls (incoming and backlog).
  • Assign and dispatch technicians.
  • Work with Service Managers to address open calls.
  • Respond to inquiries.
  • Create and distribute required reporting.
  • Maintain proactive communication with customers regarding missed SLAs.
  • On a daily basis, review all incomplete calls.
  • Maintain entry and verify nightly “on call” crew.
  • Work with Service Managers to ensure preventative maintenance is completed on schedule.
  • Understand the geography of the market and understand the technicians
Qualifications

  • Strong computer (Excel/Outlook) skills.
  • Ability to handle multiple tasks concurrently.
  • Stay calm under pressure.
  • Excellent verbal and written communication skills.
  • Strong sense of urgency.
  • “Can do” attitude and demonstrated commitment to get the job done.
  • Reliable and dependable.
  • Friendly and helpful demeanor
Join Us

Today, there are 26 different companies that make up the Cool Sys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!

Connect with us on Facebook and Twitter.

Coolsys is an EEO/AA Employer. All qualified individuals
- Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
Pre-employment background screening (criminal and MVR for driving positions) and drug testing arerequiredfor all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.Seniority

level
  • Seniority level

    Entry level
Employment type
  • Employment type

    Full-time
Job function
  • Job function

    Management and Manufacturing
  • Industries Facilities Services

Referrals increase your chances of interviewing at Cool Sys
- Refrigeration and HVAC Systems by 2x

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