Assistant Service Manager | Dealership | Larson CJDR

Description

Your next level starts with the right environment. Join a team built around growth and success.

Ready to take the next step in your fixed operations career? Larson Chrysler, Jeep, Dodge, and Ram is looking for a Service Drive Manager who can help lead a high‑performing service team, improve processes, and make a measurable impact.

• Support daily operations of a high-volume service drive
• Lead and develope service advisors to improve performance and customer experience
• Monitor key performance indicators including CSI, ELR, hours per RO, efficiency, and profitability
• Ensure consistent processes, accountability, and follow-through across the service drive
• Help manage customer experience from appointment scheduling through vehicle delivery
• Partner with the Service Manager to improve workflow, communication, and department performance
• Coach team members and helping create a positive, results‑driven culture

• Creating structure and consistency in daily service drive operations
• Helping advisors maximize customer satisfaction, retention, and profitability
• Identifying opportunities for process improvement and increased efficiency
• Holding team members accountable while maintaining a supportive leadership approach
• Building trust with technicians, advisors, and customers
• Developing the skills needed for continued advancement in fixed operations leadership

• $120,000–$150,000 annual compensation
• Leadership opportunity within a high-volume dealership environment
• Opportunity to make an immediate impact on service drive performance
• Mentorship and partnership with experienced dealership leadership
• Long-term career growth opportunities within Larson Automotive Group

• Service Advisor, Assistant Service Manager, Drive Manager, or Fixed Operations leadership experience
• Strong understanding of dealership service operations and customer flow
• Proven ability to coach teams and improve advisor performance
• Experience tracking and improving service KPIs
• Strong organizational skills with the ability to manage competing priorities
• Hands‑on leadership style with excellent communication and problem‑solving skills
• Ability to thrive in a fast‑paced, customer‑focused environment

At CJDR, we believe great teams are built on commitment, accountability, and a desire to improve. At Larson, we encourage employees to take ownership of their work, challenge themselves, and contribute to a culture where high standards are recognized and rewarded.

• Medical, Vision & Dental Insurance
• PTO accrual starting day one plus paid holidays
• 401(k) with company match and flexible contribution options
• Supplemental Life, LTD, Accident, Hospital Indemnity
• Company‑Paid Life & AD&D Insurance
• Vehicle Purchase Program with exclusive employee pricing
• Employee Assistance Program (EAP) & KOFE Financial Wellness Program
• Pet Insurance

Since 1953, Larson Automotive Group has been built on relationships, trust, and a commitment to our people. We believe our employees are the foundation of our success and work hard to create an environment where team members feel respected, appreciated, and supported. Guided by integrity, fairness, and accountability, we proudly provide equal employment opportunities to all qualified candidates.

Bring your drive and ambition. We’ll provide the opportunity and support to help you succeed. Apply today.

• Experience in an automotive service environment with a desire to grow into a leadership role
• Strong understanding of dealership service operations and customer experience
• Ability to support, coach, and motivate service advisors and team members
• Strong communication skills with the ability to build relationships with customers and employees
• Problem‑solving skills and the ability to make decisions in a fast‑paced environment
• Comfortable working with service performance metrics and identifying opportunities for improvement
• Organized, dependable, and able to manage multiple priorities
• A hands‑on leadership style with a positive attitude and commitment to teamwork
• Willingness to continue learning and developing as a fixed operations leader

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.