Automotive Service Advisor

Kia of Puyallup is hiring a Service Advisor who wants to earn big and build a career! We are a leading dealership in the Puget Sound area with over 30 years of success, and are looking for a experienced professional Service Advisors to join our award-winning team. Many of our employees have enjoyed multi-decade careers here, and you can too!

• Pay: $85,000–$160,000 per year, based on experience and performance
• Schedule: 5-day work week with consecutive days off
• Benefits: Medical, dental, and vision coverage, paid time off, and 401K participation/match

We offer a supportive environment where you can truly thrive:

• Unlimited Earning Potential: Over 1,800 repair orders/appointments monthly along with spiff and bonus opportunities
• Guaranteed Start: Paid training while you learn our system
• Work-Life Balance: 5-day work week with consecutive days off
• Comprehensive Benefits: Medical, dental and vision coverage, paid time off, and 401K participation/match.
• Full Support: 100% Service Manager support with free, ongoing training

We’re seeing professional, enthusiastic, and high-energy individuals with a strong customer service background. Previous Service Advisor experience is a must.

• Offer professional assistance to any customers who call or come into our Service Department
• Assist customers with their appointment based on their description, vehicle condition, and translate to actionable work orders for technicians to complete
• Listen to and help resolve any customer complaints
• Maintain customer records and collect customers payments for services
• Ensure that automotive work provided to customers meets our quality standards
• Maintain high customer satisfaction

• Previous Service Advisor experience
• Working knowledge of automotive products and parts
• Enthusiasm and high energy throughout the workday
• Strong customer service, communication skills, computer and basic math skills
• Clean driving record and valid WA State driver’s license