Care Manager

Job Title: Care Manager

Company: Care Healthcare of Washington

Location: Puyallup, WA

Employment Type: Full-Time

Compensation: $25.00 per hour

Care Healthcare of Washington is an in-home care agency dedicated to delivering compassionate, client-focused services to individuals across King and Pierce Counties. We foster a supportive and professional work environment that values integrity, teamwork, and operational excellence.

We are currently hiring a Care Manager to support day-to-day care coordination and ensure quality service delivery for our clients and caregivers. This role is essential to maintaining the smooth operation of services, timely communication, and regulatory compliance.

As a key member of our administrative team, the Care Manager will coordinate caregiver schedules, monitor care plans and service authorizations, assist with on-boarding, and serve as the main point of contact for client and caregiver support.

• Create and manage caregiver schedules based on client needs and authorized service hours
• Track service logs and make schedule adjustments to ensure continuous coverage
• Ensure accurate tracking of billed hours and compliance with state guidelines

• Serve as the primary liaison for clients, families, and caregivers
• Address scheduling concerns and service issues with professionalism and urgency
• Promote a client-centered and solutions-focused approach in all interactions

• Assist with new client intakes, assessments, and care plan updates
• Maintain accurate and up-to-date care documentation and service records
• Monitor service authorizations and ensure timely renewals to remain in compliance

• Coordinate with the hiring team to support caregiver on-boarding and readiness
• Communicate caregiver availability and schedule changes with the care team
• Participate in team meetings and contribute to operational planning and improvements

• High school diploma or equivalent required;
  Associate’s or Bachelor's degree preferred
• At least 1 year of experience in care coordination, scheduling, or healthcare administration
• Strong proficiency in Google Workspace, Microsoft Office (Outlook, Word, Excel) and comfortable with digital systems
• Excellent communication, organization, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Professional, empathetic, and detail-oriented approach to client service

• Experience in home care, healthcare, or human services settings
• Familiarity with scheduling systems (Wellsky)
• Bilingual abilities are a plus

• Medical, Vision, and Dental insurance
• 401(k) retirement plan
• Supportive and mission-driven team environment
• Ongoing training and professional development opportunities
• Opportunity to make a meaningful impact in the lives of clients and caregivers

Join a team that’s committed to care that is centered on well-being. Submit your application now to be part of a growing, values-driven agency at Care Healthcare of Washington.