2nd Shift Compliance Manager

Overview

The earning potential for top achievers in this position could reach as high as $63,000. City Wide Facility Solutions is seeking a friendly and detail-focused 2nd Shift Compliance Manager to join our dynamic team. In this role, you will provide exceptional service and ensure client satisfaction across a wide variety of facilities, from office environments to industrial locations.

As a 2nd Shift Compliance Manager (ACM), your main goal will be to build strong relationships with Independent Contractors (IC) while executing essential functions that drive our business forward. You will work closely with the Facility Solutions Manager, managing client inspections and responding to customer inquiries. Your insights will help improve service quality.

Your nightly responsibilities include assessing scopes of work to ensure outstanding service, upholding operational policies, and maintaining compliance with client standards. Strong problem-solving and communication skills will position you as the go-to expert for client needs.

If you have a passion for excellence and thrive in a collaborative environment, this is an ideal opportunity to help create spaces that inspire and elevate, ensuring satisfaction with every cleaning.

Night shift details: start time 5:00 PM and ending from 2:00–3:00 AM. Routed out by FSM at 5:00 PM, but client site visits may begin between 7:00–10:00 PM.

• A high school diploma is required, and experience in the commercial janitorial services industry is a plus.
• You bring three years of management experience, with skills in coaching, motivating, and leading teams across multiple locations.
• Your planning and organizational skills are top-notch, and you pay attention to the small details that make a big difference.
• Effective communication and interpersonal skills come naturally, allowing you to build rapport with clients and teams alike.
• Innovation drives you, and you’re always striving for continuous improvement.
• Manage relationships with Independent Contractors and coordinate with the Facility Solutions Manager on client inspections and inquiries.
• Assess scopes of work, uphold policies, and ensure compliance with client standards.

• High school diploma required; experience in commercial janitorial services is a plus.
• 3 years of management experience, with coaching, motivating, and leading multi-location teams.
• Strong planning, organization, and attention to detail.
• Strong communication and interpersonal skills.
• Commitment to innovation and continuous improvement.

• Salary $60,000 - $63,000 after achieved bonuses
• Commission and bonus
• 401k
• Mileage Reimbursement
• Dental, medical, and vision benefits
• Life insurance policy
• 8 Paid Holidays + PTO
• Company Cell Phone
• Company iPad and iPhone