Restoration Supervisor ​/ Crew Chief

Restoration Supervisor/Crew Chief

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor/Crew Chief demonstrates the company's Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Benefits include dental insurance, health insurance, vision insurance, 401(k) after 1 year with 4% employer match, 6 paid holidays + 1 floating holiday throughout the calendar year after 90 days, PTO, paid sick leave, employee referral program, career path planning and training, and employee recognition programs.

Key responsibilities include coordinating and performing production processes as scheduled and ensuring quality control, managing the customer and client experience and overall customer satisfaction tracked with online reviews, communicating clear expectations to restoration technicians and supervising their activities, documenting a detailed and accurate job file to support the services provided, managing labor and consumable item usage on assigned projects, and communicating with restoration project manager and office staff on project progress and issues.

Additional responsibilities include communicating and following all OSHA guidelines for job safety, managing assets by protecting and using equipment and materials properly, coaching and training restoration technicians.

Position requirements include a valid driver's license, high school diploma/GED (preferred), availability to work a rotating on-call schedule, at least 1 year of experience in commercial cleaning, restoration, or construction, and ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.

SERVPRO Team Friermuth supports and hires our military veterans and spouses! All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. Compensation: $25.00 - $30.00 per hour.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.