Xfinity Retail Sales Consultant

Role Overview

Join Comcast Xfinity to build a rewarding retail career and provide unforgettable service to customers. You will engage customers, demonstrate product features, provide outstanding support, and meet or exceed sales targets.

• Engage customers with enthusiasm, demonstrating and explaining product features.
• Provide outstanding customer service during all interactions.
• Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence.
• Help customers interpret and clarify their account statements and pay their bills in the store.
• Answer questions about current or new services, make changes to account data, upgrade service levels, and process general service requests.
• Act as a brand ambassador to promote Comcast/Xfinity products.
• Maintain detailed product knowledge, including competitive information.
• Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment.

• High School Diploma or equivalent.
• Flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays.
• Regular, consistent, and punctual attendance.
• Ability to carry or lift up to 25 pounds and move around the store constantly.

• Medical, Dental, and Vision coverage.
• Comcast Xfinity courtesy services in serviced areas.
• Discount tickets to Universal Resorts.
• Paid parental leave and paid time off.
• Tuition reimbursement up to $8,000 (full‑time employees).
• 401(k) savings plan with up to 6% matching.
• Day‑one benefits and other comprehensive perks.

• Communication
• Critical Thinking
• Problem Solving
• Customer Focused
• Persuasion
• Professional Integrity
• Resilience
• Self‑motivation
• Teamwork
• Technical Knowledge
• Workplace Organization

Base pay: $18.00 per hour. Total target compensation (base pay plus targeted commission): $25.69 per hour. Commission is available for most sales positions; bonus programs are available for non‑sales roles.

High School Diploma or GED (required). 2–5 years of relevant work experience.

Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Comcast is an equal‑opportunity workplace and will consider all qualified applicants regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other protected basis.