SMB Account Executive, Comcast Business

Job Summary

Responsible for the sale of integrated communication solutions to small‑to‑medium business customers. Develops relationships with individual businesses and the community and positions the Comcast brand as a key component of the sales strategy, adhering to Comcast's touchstones.

• Assist with the creation and delivery of face‑to‑face sales presentations that demonstrate knowledge of the latest Comcast products and services.
• Promote the sale of bundled products to ensure the optimal solution for the customer.
• Sell with goals of exceeding departmental, financial, and unit targets.
• Stay abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Generate new leads with targeted businesses through prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships.
• Focus on goal achievement and be results‑driven.
• Assist with developing sales territory, including cultivation of local business partnerships and organizational affiliations.
• Retain customer base by delivering on the Comcast Credo.
• Ensure a superior customer experience.
• Maintain and build customer relationships to drive retention; work with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow‑up skills.
• Prepare sales and activity reports as required.
• Participate in out‑of‑the‑office meetings with customers on a regular basis and demonstrate excellent verbal and written skills and skill in presenting, persuading, and negotiating.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent, and punctual attendance.
• Be able to work nights and weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.

• Adaptability
• Communication
• Critical Thinking
• Problem Solving
• Customer Focused
• Persuasion
• Professional Integrity
• Resilience
• Technical Knowledge
• Workplace Organization

Base Pay: $58,000.00
Total Target Compensation (Base Pay plus Targeted Commission): $88,000.00.

• Education:
  
  Bachelor’s Degree (preferred).
• Work Experience:
  
  0–2 years relevant experience in sales.
• Certifications:
  
  (if applicable).

Comcast is an equal opportunity workplace. We consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.