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CX Strategist — Cancellations & Cross‑Functional Impact
Job in
Lusail, Al Daayen, Qatar
Listed on 2026-03-23
Listing for:
Snoonu
Full Time
position Listed on 2026-03-23
Job specializations:
-
Business
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Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
A Qatari Super App is seeking a Customer Experience Strategy and Operations Specialist to enhance customer, rider, and merchant experiences. The role involves analyzing cancellations, developing cross-functional solutions, and leveraging data for decision-making. Ideal candidates have 3–5 years in relevant fields, strong analytical skills, and a customer-first mindset. This position offers a dynamic workplace with opportunities for growth and innovative problem-solving in a rapidly evolving environment.
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