Head of Product - Operations & Logistics

Snoonu is Qatar's pioneering super app, connecting customers with a diverse range of services including food delivery, groceries, and more. Our commitment to innovation, customer satisfaction, and sustainable business practices empowers local vendors while delivering seamless experiences to users.

We are looking for a seasoned Head of Product to lead the Operations & Logistics teams. This role focuses on developing innovative customer, merchant, and courier support services, driving logistics and delivery efficiency, and optimizing operational processes to set new standards for speed, reliability, and customer satisfaction.

• Lead the Operations & Logistics product teams, establishing a clear vision and ensuring alignment with Snoonu’s strategic goals.
• Develop and oversee comprehensive roadmaps, focusing on initiatives that drive value for both the business and customers; track and evaluate progress through Objectives and Key Results (OKRs).
• Coach and mentor Product Managers, helping them refine skills and progress in their careers.
• Collaborate closely with cross‑functional stakeholders to translate operational and business challenges into actionable product roadmaps.
• Partner with engineering and technology leaders to expedite development and deployment of key logistics and operational features, balancing speed with quality.
• Streamline internal processes to boost operational efficiency, drive scalability, and encourage innovation within product development.

• 5+ years in product management with specific expertise in logistics, operations, or delivery services.
• Proven experience managing and leading high‑performing product teams.
• Strong foundation in Agile practices and Scrum methodologies.
• Deep proficiency in data analysis and reporting, with the ability to draw actionable insights and make data‑driven decisions.
• Thrives in fast‑moving, unstructured environments and excels at managing dynamic challenges.
• Excellent prioritization and time‑management skills to handle multiple projects simultaneously.
• Exceptional communication and interpersonal skills, simplifying complex concepts for diverse audiences.
• Degree in Engineering, Management, Logistics, Economics, Finance, or a related field.
• Demonstrated problem‑solving capability with a strategic mindset and innovative approach.
• Fluency in English is essential; proficiency in Arabic is a plus.

• Global Vibes – Collaborate with a worldwide crew.
• Brain Boosters – Learning budgets, access to courses, and tools for your growth.
• Builder’s Playground – Own your tasks, own your path.
• Flexible Time Off – Generous leave and wellness policies.
• Agile Everything – Scrum is integrated into our product and operations.

Snoonu holds ISO 9001:2015 and ISO 45001:2018 certifications, underscoring our dedication to quality and safety.

Snoonu is an equal‑opportunity workplace that welcomes people from all walks of life. We are committed to fostering a respectful, inclusive, and supportive environment where every employee feels valued and empowered.