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Oriented CX Analytics & Retention Specialist

Job in Lusail, Al Daayen, Qatar
Listing for: سنونو
Full Time position
Listed on 2026-07-19
Job specializations:
  • Business
    Data Analyst, Business Intelligence
Salary/Wage Range or Industry Benchmark: 156240 - 267840 QAR Yearly QAR 156240.00 267840.00 YEAR
Job Description & How to Apply Below
Position: Growth‑Oriented CX Analytics & Retention Specialist
Location: Lusail

Snoonu is seeking a Customer Experience Analyst to lead investigations into customer pain points, retention barriers, and behavior patterns. You will deliver data-backed insights, build dashboards, and partner with Product, Support, and Growth teams to improve journeys and reduce churn.

The role focuses on mapping journeys, measuring retention, and translating findings into proactive CX strategies that elevate the customer experience across the Snoonu platform.

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