Banquet Supervisor

Responsibilities

• Ensure staff works together as a team to provide optimum service and meet guest needs.
• Inspect grooming and attire of staff and rectify deficiencies.
• Complete opening and closing duties, including setting up supplies and tools, cleaning equipment and areas, and locking doors.
• Inspect storage areas for organization, FIFO usage, and cleanliness.
• Complete scheduled inventories and requisition necessary supplies.
• Monitor dining rooms for seating availability, service, safety, and guest well‑being.
• Complete work orders for maintenance repairs.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe conditions; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and express genuine appreciation.
• Speak with others using clear and professional language; develop and maintain positive working relationships and support the team to reach common goals.
• Adhere to quality expectations and standards, identify, recommend, develop, and implement improvements to increase organizational efficiency, productivity, quality, safety, and/or cost‑savings.

• Read and visually verify information in a variety of formats (e.g., small print).
• Visually inspect tools, equipment, or machines to identify defects.
• Stand, sit, or walk for an extended period or entire shift.
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight requiring fine motor skills and hand‑eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

• Education:
  
  High school diploma or G.E.D. equivalent.
• Related work experience: at least 2 years.
• Supervisory experience: at least 1 year.
• License or certification: none required.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.