Area Manager Q-Commerce, Dark Stores

Area Supervisor – Oversee daily operations across three dark stores, ensuring flawless in‑store execution, full stock accuracy, and fast order processing. Lead a team of ~100 staff while maintaining 6S standards.

• Monitor real‑time fulfillment metrics across all three stores, keeping picking and packing times to minimums.
• Optimize the physical handoff process to delivery riders to eliminate staging delays and minimize rider wait times.

• Implement, audit, and sustain the 6S Methodology across all locations to maximize picking efficiency.
• Ensure dark stores are perfectly organized, clean, and safe for high‑speed foot traffic.

• Own the end‑to‑end inventory health across all three stores, ensuring 99.9% data accuracy between the physical shelves and the online app.
• Collaborate with the supply chain team to minimize out‑of‑stock items and manage efficient inbound stock replenishment.

• Directly manage, motivate, and develop a workforce of ~100 personnel (Store Leads, Pickers, Packers, Inventory Clerks).
• Handle workforce planning, including shifts, scheduling, and labor optimization to meet peak demand hours.

• 3+ years of multi‑site management experience in Q‑Commerce, e‑commerce fulfillment, or dark stores.
• Proven experience managing large distributed teams of 50‑100+ employees.
• Highly comfortable navigating WMS, live tracking dashboards, and data‑driven operational tools.
• Exceptionally organized, decisive decision‑maker under pressure, and strong communicator capable of inspiring hourly workers.

• Strong practical knowledge and proven track record of implementing 5S/6S principles or Lean operational practices.
• Ability to travel frequently between the three assigned dark store locations.

• Global collaboration with a worldwide crew.
• Learning budgets and access to courses for career growth.
• Autonomy to own tasks and define your path.
• Flexible time off and generous leave and wellness policies.
• Agile work environment using scrum and product‑oriented methods.

Snoonu is an equal opportunity employer.