Medical Support Assistant; Office Automation Security Clearance

Position: Medical Support Assistant (Office Automation) with Security Clearance
Duties
* Perform receptionist, record keeping, and clerical duties within the ambulatory care setting.
* Enter, update, and retrieve information from automated systems relevant to the assigned area.
* Complete patient order request forms, both manual and electronic.
* Maintain patient appointment schedules.
* Coordinate patient appointments with other clinics as needed.
* Manage the clinic's messaging system, relaying messages and redirecting calls appropriately.
* Verify patient eligibility for care and contact Patient Administration for confirmation when required.
* Provide patients and family members with information on hospital policies and procedures.
* Resolve routine administrative complaints and refer more complex issues to the appropriate authorities.
* Maintain patient records-both electronic and paper-in accordance with regulations.
* Ensure patients complete all required forms prior to their provider visit. Requirements Conditions of employment
* Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
* This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.
* Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
* This position has mandatory seasonal Influenza vaccination requirements and is subject to annual seasonal Influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
* This position requires the incumbent to have Tuberculosis testing.
* This position may require the incumbent to work on call during irregular work hours which may include evenings, weekends, holidays, and/or varying work schedules.
* This position is subject to TDY or business travel requirements to various locations. This may require travel via privately owned vehicles, commercial transport platforms, and/or military aircraft, ships, and vehicles.
* This position has been designated Mission Essential. In the event of severe weather conditions or other such emergency type situations, the incumbent is required to report to work or remain at work as scheduled to support mission operations.
* Lifting up to 15 pounds may be required.
* One year trial/probationary period may be required Qualifications Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri Corps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is . Specialized

Experience:

One year of specialized experience which includes performing receptionist, recordkeeping, and clerical duties within the ambulatory care setting, maintaining patient appointment schedules and resolving routine administrative complaints.. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR

Education:

Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of

Education and Experience:

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your…