Efmp Outreach Spec Nf4

EFMP Training, Education and Outreach Specialist

Serves as the EFMP Training, Education and Outreach (TEO) Specialist to deliver and coordinate training and education. In partnership with the EFMP Manager, develop an annual EFMP outreach plan. Work includes delivering and coordinating training for EFMP staff, Marines and their families and coordinating marketing to promote awareness, education and provide resources for the Exceptional Family Member Program. Links eligible family members and their families, to their assigned EFMP Family Case Worker, with a variety of support services and resources.

Seeks out eligible members using an outreach concept and approach that fosters self-reliance and a sense of belonging. Ensures emphasis on positive customer experience for enrolled families and acts as the primary point of contact for resources and referral for Marines and families seeking assistance.

Overview of Major Responsibilities:
Delivers and/or coordinates the delivery of training for EFMP staff, Marines, their families, volunteer personnel and representatives of installation and community services on a variety of topics related to individuals with special needs.

Develops relationships and partnerships with service providers on the installation and in the community to collaborate on providing training and resources to EFMP staff and eligible patrons and their families.

Develops a robust, consolidated portfolio of all local, state and federal support services that align with the needs of EFMP customers within the installations geographical area of coverage such as, but not limited to:
Family Advocacy Program, financial assistance, medical care facilities and services and command resources.

Develops and maintains a library of special needs educational, referral and resource materials for families. Serves as a learning management system admin, in partnership with the EFMP Manager, to create professional development opportunities for EFMP family support staff.

Performs administrative functions associated with the training, education and outreach program plan.

This is a white-collar position where occasional lifting up to 20 lbs. may be required. Occasional weekend and evening hours to support EFMP family engagement activities, support groups etc.