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Contact Representative

Job in Quantico, Prince William County, Virginia, 22134, USA
Listing for: US Department of Defense
Full Time position
Listed on 2026-08-30
Job specializations:
  • Healthcare
    Healthcare Administration
Job Description & How to Apply Below
US Department of Defense -  - Responsibilities:
Provide authoritative counseling, training, and issue resolution for beneficiaries and healthcare partners;
Collect, analyze, and report patient satisfaction and complaint data;
Direct the Customer Service Program educating patients and staff on healthcare rights and options;
Maintain expert knowledge of TRICARE regulations and communicate updates;
Design and manage the patient advocate program coordinating with DoD health entities
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