Sr. Systems Architect II

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As Sr. Systems Architect I, you’ll be focused on resolving complex technical issues, optimizing system performance, and ensuring data integrity across production environments. You’ll work closely with operations, cybersecurity, and engineering teams to maintain high availability and support mission-critical logistics functions

We know that you can’t have great technology services without amazing people. At Metro Star, we are obsessed withour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• Conduct root cause analysis (RCA) for complex incidents and recurring problems.
• Supporting the GCSS-MC Operations Center (GOC) and Enterprise Service Desk (ESD) with Tier 3 troubleshooting.
• Analyzing and resolving issues related to Oracle EBS configurations, RICECPW objects, and interface/data flows.
• Forecasting capacity needs and recommending system tuning or hardware adjustments.
• Coordinating with infrastructure and network teams to resolve performance bottlenecks.
• Supporting audit readiness by ensuring traceability, data integrity, and compliance with control frameworks.
• Participating in Agile ceremonies and collaborating with cross-functional teams to support continuous improvement

What you’ll need to succeed:

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field.
• 7+ years of experience in enterprise IT operations, systems integration, or technical architecture roles.
• Proven experience supporting large-scale ERP or logistics systems in production environments.
• Expertise in troubleshooting and resolving complex issues across infrastructure, middleware, and data layers.
• Familiarity with ITIL-based service operations, including incident, problem, and change management.
• Experience supporting Tier 3 operations, including root cause analysis (RCA), capacity planning, and performance tuning.
• Strong understanding of system administration, database management, and interface/data flow troubleshooting.
• Active DoD Secret Clearance required.

To apply for this position, please submit your resume via the form below or through our careers page:

Final date to receive applications: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.

Additional Compensation:
This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.

Benefits:
All full-time employees are eligible to participate in our benefits programs:

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holidays
• Parental Leave and dependent care
• Employee assistance and wellness programs

Like we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function
  
  Engineering and Information Technology
• Industries Hospitals and Health Care, Non-profit Organizations, and Government Administration

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