Supervisory Information Technology Specialist; POLICY AND PLANNI Security Clearance

Position: SUPERVISORY INFORMATION TECHNOLOGY SPECIALIST (POLICY AND PLANNI with Security Clearance
Duties
* You will serve as a technical advisor to the Head of the MCI-NCR MITSC on matters of immediate, mid, and long term programs to improve IT operations throughout the region including development of specific and measurable Service Level Agreements (SLA)
* You will ensure operational services and their performance are measured in a consistent, reportable manner and the service reports produced, meet the needs of the MITSC customers.
* You will coordinate operational matters with other organizations, adjacent and tenant commands.
* You will develop standard operating procedures (SOP) for the control and operation of services supported by the Base and MITSC.
* You will assist in the selection, training, and supervision of all staff members, performing the daily operational duties of the MITSC to meet SLA reporting requirements. Requirements Conditions of employment
* Must be a US Citizen.
* Must be determined suitable for federal employment.
* Must participate in the direct deposit pay program.
* New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
* Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
* Males born after 12-31-59 must be registered for Selective Service.
* You will be required to obtain and maintain an interim and/or final TOP SECRET security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
* This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.
* You will be required to complete training, obtain, and maintain a government credit card for travel and travel-related purchases.
* This is a Mission Essential position. You will be required to ensure organization or facility continuity of operations and/or completion of tasks that are considered essential to the mission designated by a local or command decision.
* Supervisors in the executive branch have a heightened personal responsibility for advancing government ethics. You will be required to review the 14 General Principles of Ethical Conduct at 5 CFR .
* Successful completion of a pre-employment drug test (including marijuana) is required. A tentative offer of employment will be rescinded if you fail to report to the drug test appointment or fail the test. You will be subject to random testing. Qualifications You resume must demonstrate one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined:
1. Attention to Detail
- Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include:
Is thorough when performing work and conscientious about attending to detail.
2. Customer Service
- Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services;

is committed to providing quality products and services. IT-related experience demonstrating this competency include: maintain effective public relations with all levels of customers and management.
3. Oral Communication
- Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations;…