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Senior IT Service Delivery Lead — CX & CSI
Job in
Quantico, Prince William County, Virginia, 22134, USA
Listed on 2026-07-04
Listing for:
Empower AI
Full Time
position Listed on 2026-07-04
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Systems Analyst
Job Description & How to Apply Below
Empower AI seeks a Service Management Operations Lead based in Quantico, VA, to spearhead enterprise service delivery and customer experience initiatives for the Defense Counterintelligence and Security Agency. The role involves driving IT improvements and managing new technologies to enhance service delivery.
Candidates must have a TOP SECRET clearance and significant experience in ITIL/ITSM frameworks along with strong analytical skills. This position offers opportunities to collaborate with Senior Government Executives and lead agile teams.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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