Operations Support Agent - Quebec

Overview

Are you known for your versatility and eagerness to take on a broad range of tasks? Do you aspire to join a company that shines internationally? If so, this opportunity is for you! Innov Metric is looking for an Administrative Assistant to join its Sales and Administration Operations team.

More specifically, you will be called upon to collaborate with other team members as you perform the following tasks:

• Process shipping requests and ensure compliance with required documentation and related procedures
• Deliver a high‑quality visitor experience and ensure a welcoming and professional front‑desk presence, in collaboration and rotation with team members
• Respond to day‑to‑day demands related to administrative operations and infrastructure management
• Process software key requests and ensure compliance with related procedures
• Participate in the purchasing process, including internal requests, inventory management, order processing, and verification of goods
• Manage invoices in our CRM for administrative purchases made by credit card
• Process travel requests in accordance with established guidelines
• Contribute to the review and updating of administrative policies and procedures that are in place to support effective management
• Provide operational support for cellphone changes, including coordinating replacements and answering plan‑related questions
• Manage the employee snack counter inventory by ensuring a consistent and appealing supply

• Have at least one year of experience in administrative or operational support, or in a similar role
• Hold an AEC or a DEC in office automation or administration (an asset)
• Demonstrate proficiency in spoken and written English
• Be comfortable using Microsoft 365
• Demonstrate the ability to manage multiple tasks while maintaining rigor and a strong sense of organization
• Adopt responsible behavior at all times and demonstrate a sustained commitment to accuracy, quality, and reliability
• Work proactively and harmoniously with colleagues, fostering team cohesion and contributing to the achievement of shared objectives
• Be familiar with Salesforce (an asset)

Innov Metric offers excellent working conditions:

• Flexible work schedule, allowing for a good balance between personal and professional life
• On‑site presence four days a week, fostering collaboration and cohesion
• Competitive salary
• Group insurance and telemedicine service
• Free tea, coffee, and parking
• Sports and social activities as well as IMBand music group (check it out on Youtube!)

We thank you for your interest in this position. Please note that we will only contact shortlisted candidates.

Who are we?

Innov Metric is an independent software development company that empowers manufacturers of every size to digitally transform their 3D measurement processes. Innov Metric revolutionized 3D metrology with the introduction of point‑cloud‑based dimensional inspection in 2000 and the concept of a universal 3D metrology software platform in 2006. Today, with over 23 000 customers in 100 countries, and the world’s largest industrial manufacturers having adopted its Poly Works® solutions as their standard 3D metrology software platform, Innov Metric is focusing on creating next‑generation digital data and process management technologies.

Headquartered in Quebec City, Canada, Innov Metric is a multinational organization with 650 employees dedicated to bringing 3D measurement data at the heart of enterprise manufacturing processes.