Student – Absence Management

Job Description Student Employment / Part-Time (21 hours per week) /

Start Date:

As Soon As Possible / Contract

Build the future with us Are you passionate about administrative support, meticulous file management and looking to contribute to the mission of a company that aims to help its clients feel confident and secure about their future?

As a Student – Absence Management, you will play a key role by carrying out various administrative tasks related to absence management, disability cases, and supporting the department’s activities. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

As a Student – Absence Management, you will be at the core of our mission. Here are the main responsibilities:

• Reviewing and responding to new requests received in the team’s mailbox;
• Answering employee questions by phone or email according to established guidelines;
• Following up with vendors regarding invoicing and ensuring invoices are processed;
• Managing the opening and administrative follow-up of disability files, including activities in various systems such as employee records, notifications to external providers, updates to the main database, and departure notifications to managers;
• Providing administrative support to the Global Health team in implementing improvement projects related to disability management and other related activities;
• Contributing to the continuous improvement of existing processes;
• Supporting the team with any other related duties.

We are looking for someone who:

• Is currently a student in a related field;
• Is available to work a minimum of 21 hours per week during academic terms (daytime, Monday to Friday);
• Stands out for their proactivity, efficiency, and discretion in carrying out their duties;
• Demonstrates a high level of autonomy;
• Has a strong customer focus and a high degree of professionalism;
• Is recognized for their organizational skills, ability to manage priorities, and commitment to quality work;
• Demonstrates an interest in health and safety in the workplace;
• Has an intermediate level of English proficiency, as the individual will be required to communicate verbally and in writing, in the course of administrative duties, with English‑speaking colleagues and internal and external partners across Canada on a weekly basis;
• Has excellent French language skills, both spoken and written.

A work environment where learning and development merge with a collective pursuit of excellence. Artificial intelligence is in everyone's hands, enabling you to increase your personal efficiency and supporting the organization's growth. A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed. The possibility to work in a hybrid environment supported by flexibility and access to inspiring, innovative work spaces.

Access to internal training, mentoring, involvement in real projects, flexible schedules adapted to studies, and a rewarding experience for your professional journey.

The typical hiring range for this position is $23.50 to $28.75 CAD per hour; the base salary offered varies according to years of study and the position status (student or intern). At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.

Location(s):
Quebec / 1080, Grande Allee West;
Other Possible Location(s):
Montreal / 1981 McGill College Avenue;
Vancouver / 988 Broadway West;
Toronto / 26 Wellington Street East.

Company iA Financial Group Posting End Date

iA Financial Group
* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.…