Location: Québec City
Attendance
Hybrid
Job number
32924
Category
Intermediate Professional
Status: Permanent
State
Quebec
Type of Contract
Permanent
Country
Canada
Schedule: Full-Time
Full Time / Part Time?
Full-Time
Posting date
12-May-2026
Area(s) of interest: Advisory services, Commercial banking
Location(s): Quebec
Pursuing a Career as an Account Manager, Business Flex means joining a dynamic team surrounded by experts. It also means taking charge of entrepreneur clients who contact Business Flex and handling referrals from our partners. You will grow your client portfolio while efficiently serving SME clients who seek remote advisory services. Through your passion for business development and your customer service experience, you will build trust-based relationships over the phone and develop our small to mid-sized business clientele.
You will quickly become a trusted guide in all their financial projects.
The selected candidate will be required to work in a hybrid model across our branches and business centers in the great Quebec East & West region (Ste-Foy).
Your Role
• Provide advisory services aligned with client needs
• Analyze credit files, develop financing scenarios, and recommend appropriate solutions
• Negotiate terms and conditions of agreements with clients
• Implement and follow up on recommendations from various Bank specialists and subsidiaries to support profitable business development
• Take ownership of your personal development, including improving your skills and expanding your knowledge of economic aspects related to SMEs
Your Team
Reporting to the Senior Director, Flex Business, you’ll collaborate daily with a team of 115 experts. This is a full-time role of 37.5 hours per week. The selected candidate must be available to work on a rotating schedule between 8 a.m. and 6 p.m., Monday to Friday. The schedule may vary based on operational needs. The person will work in a hybrid model and must ensure a presence in our branches in the great Quebec East & West region (Ste-Foy).
Our team values everyone's passions and bold ideas. Whether it's helping our clients achieve their goals or supporting colleagues in doing what they love, we stand united. We count on each other to promote knowledge-sharing and mutual support.
Prerequisites
- Holder of a university certificate, bachelor's degree, or master's degree
- Minimum of three to five years of experience in business development
- Experience in personal or (ideally) business financing
- Strong negotiation skills
- Effective communication skills
- Knowledge of commercial products is an asset
- Excellent teamwork and customer service abilities
- Ability to work in a constantly changing environment
Skills
- Communication
- Diversity and Inclusion
- Results-Oriented
- Emotional Intelligence
- Teamwork [Collaboration]
- Responsibility
- Customer-Focused
- Empathy
- Initiative
- Learning Agility
- Resilience
- Humility
Languages:
English, French
Reason to require this language: you will need to serve clients who speak a language other than French regularly.
Skills
Press space or enter keys to toggle section visibility
Communication Emotional Intelligence Teamwork Accountability Client-focused Learning Agility Listening
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Telemedicine service
* Virtual sleep clinic
We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).