Personal Banking Associate Quebec

Position: Full Time Personal Banking Associate Quebec
Location: Quebec

Elevate your banking career with TD Canada Trust as a Full-Time Personal Banking Associate in Quebec City. This role focuses on customer service, banking solutions, and digital education.

In this position, you will serve as the frontline for TD Canada Trust, assisting customers with a variety of transactions and queries. Engaging customers through day‑to‑day services, you'll provide advice and guide them to the right staff for assistance. Your ability to understand customer needs and your proficiency in digital banking will be crucial for success in this role.

Key Responsibilities:

• Engage customers with tailored advice and banking services

• Direct customers to proper contacts for financial solutions

• Educate on digital banking tools like mobile and ATM

• Support frontline staff in cash and non-cash transactions

• Recommend enhancements to branch operations and processes

Requirements:

• High School diploma or equivalent experience

• Investment Funds Canada (IFC) certification within 6 months

• Post-secondary degree preferred

• Proficiency in MS Office and banking software

• Strong communication and organizational skills

Utilize your customer service expertise and banking knowledge at TD Canada Trust in Quebec City.
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