Client-Focused Financial Services Agent

Location: Shawinigan

Become a Financial Services Agent in the Mauricie region and play a pivotal role in supporting clients’ financial well-being. Your skills in customer service and financial solutions will be vital in this position.

As an agent, you'll assist clients in navigating applications and tools that facilitate their financial transactions. You’ll create a friendly atmosphere while determining customer needs, directing them appropriately, and collaborating with personal finance advisors to enhance service delivery.

Key Responsibilities:

• Assist members with financial application usage

• Provide a warm welcome and ascertain client needs

• Refer clients to appropriate services or individuals

• Collaborate with financial advisors to improve service quality

• Tailor financial solutions to client requirements

Requirements:

• Desire for a career in financial services

• Excellent communication and customer service skills

• Team-oriented mindset with collaborative approach

• Willingness to undergo training through Desjardins Cooperative Institute

• Flexibility and adaptability in a dynamic environment

Support clients effectively in their financial journeys and develop your career in the financial sector.
#J-18808-Ljbffr