Personal Banking Associate Trust

Position: Personal Banking Associate at TD Trust
Location: Quebec

Elevate customer engagement with TD Canada Trust as a Personal Banking Associate in Vaudreuil-Dorion, Quebec. Help clients navigate banking solutions, resolve queries, and promote digital banking effectively.

In this role, you’ll be essential in guiding customers through various banking transactions and providing tailored advice. You will educate clients on leveraging mobile, ATM, and online banking while ensuring adherence to TD’s ethical standards. Your proactive approach will strengthen the overall customer experience and enhance operational excellence in the branch.

Key Responsibilities:

• Engage customers with daily banking advice and service transactions

• Direct inquiries effectively to the right staff members

• Educate clients on digital banking features and platforms

• Support staff with cash and non-cash transactions

• Recommend enhancements for branch operations

Requirements:

• High School diploma with 1+ years of relevant experience

• Investment Funds Canada (IFC) or equivalent certification

• Knowledge of banking solutions and processes

• Proficiency in MS Office and branch software

• Strong verbal and written communication skills

Support clients with confidence and expertise in banking solutions.
#J-18808-Ljbffr