Client Service Analyst Health

Position: Client Service Analyst at TELUS Health
Location: Quebec

Discover a fulfilling career as a Client Service Analyst with TELUS Health, focusing on retirement plan administration and customer satisfaction in a hybrid work model. Utilize your analytical skills to drive positive health outcomes.

As a Client Service Analyst I, you will provide exceptional service to clients while managing defined benefit pension plans.

Your role involves calculating benefits, interpreting rules, and contributing to annual statement production. Collaboration within a dedicated team enables you to thrive in stimulating projects and assignments, as you connect with participants and trustees to enhance customer experience.

Key Responsibilities:

• Calculate benefits per regulations and laws

• Analyze retirement plan rules and applicable laws

• Support annual statement production and verification

• Assist with data analysis and validation

• Propose process improvements to enhance service

Requirements:

• Bachelor's degree in mathematics, finance or administration

• Exceptional analytical and organizational skills

• Proficient in Microsoft Excel

• Strong communication and collaboration abilities

• Fluent in French; bilingual preferred

Embrace the opportunity to improve lives through technology and customer service at TELUS Health.
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