Manager Credit Risk Management

Location:

Toronto, Winnipeg, Montreal

IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie Investments.

IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie Investments.

Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.

With a vision to inspire financial confidence, IG Wealth Management is recognized as one of Manitoba’s Top Employers, Canada’s Top 100 Employers, and Best Diversity Employers, aiming to innovate the industry and support Canadians in achieving their financial goals.

Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three days a week in the office, connecting, collaborating, and enjoying quality time with your amazing colleagues! Our Values:
Be better; we strive for improvement in everything we do. Be accountable; we foster clarity and are empowered to act responsibly. Be a team; we are united to drive collective impact to achieve our goals.

In this role, you will be responsible for reviewing credit exceptions, managing escalations, and overseeing quality assurance activities. Your expertise will be crucial in maintaining compliance with regulatory standards and driving continuous improvement within the department.

• Review and assess complex credit applications, policy exception requests, and escalated matters, providing sound recommendations and risk-based decision support.
• Monitor, analyze, and report on trends related to client exceptions and escalations, identifying root causes and recommending process, policy, and control enhancements.
• Provide guidance to stakeholders on the interpretation and application of lending policies, procedures, and risk frameworks.
• Partner with business leaders to resolve high-impact escalations while ensuring adherence to established risk and compliance standards.

• Planning, execution, and oversight of quality assurance reviews to evaluate compliance with lending policies, procedures, and regulatory requirements.
• Analyze quality assurance findings, identify emerging risks and control gaps, and drive corrective action plans to improve performance and mitigate risk.
• Develop and deliver targeted training, coaching, and communication materials based on audit, compliance, and QA results to support continuous improvement.
• Prepare and present quality assurance and compliance reporting, metrics, and key insights to management, highlighting trends, risks, and opportunities for improvement.

• A minimum of 5 years of experience in the mortgage lending industry, with a strong background in underwriting, and development of lending guidelines.
• A university degree in a related field is preferred.
• Proven problem-solving, organizational, and analytical skills.
• Excellent teamwork, leadership, and relationship-building skills.
• Highly effective communication skills, both written and verbal.
• Bilingualism (English-French) is preferred.

The expected annual base salary range for this role is $69,500 - $100,500, which is determined based on skills, knowledge and experience and geographic location

• WORK LIFE BALANCE:
  
  hybrid & flex work arrangements.
• INCLUSIVE CULTURE AND DIVERSITY: living our core values:
  Be a Team, Be Accountable, Be Better, engaging with community through Business Resource Groups (BRG communities are volunteer employee-led groups formed around a common interest, identity, or background).

IGM is a…