Bilingual Mortgage Document Specialist

Location: Quebec

Become a vital part of Manulife Bank as a Bilingual Mortgage Fulfilment Officer, ensuring smooth processing and verification of mortgage documents across jurisdictions. Utilize your bilingual skills to enhance client experiences and drive operational efficiency.

In this role, you'll oversee the document review process for residential mortgage applications, from inception to lawyer instructions. Success requires strong decision-making, exceptional customer service, and collaboration with internal partners. You'll address inquiries, meet deadlines, and continuously identify opportunities for improvement.

Key Responsibilities:

• Review mortgage documents submitted by specialists

• Set up and process new mortgage transactions

• Resolve inquiries and maintain high accountability

• Collaborate with team members to meet urgent deadlines

• Identify and implement process improvements

Requirements:

• Fully bilingual in French and English

• Knowledge of residential mortgage practices

• Proficiency in MS Office programs

• Previous banking experience preferred

• Strong organization and time management skills

Utilize your bilingual abilities and mortgage knowledge to support clients effectively at Manulife Bank.
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