General Management Support Advisor

• Advise the general manager and management committee on the caisse's strategies
• Prepare management reports, including accountability reports for decision-making bodies
• Ensure different solutions from the Federation are integrated at the caisse level
• Help develop business strategies aligned with Desjardins Group's strategic priorities and issues facing the caisse
• Conduct analyses and recommend solutions designed to minimize impacts
• Coordinate special projects and cross-sector files with high impact on the caisse
• Oversee and lead committees, major events, special projects and activities with the general manager
• Coordinate communication and promotional activities
• Develop, create and monitor projects and action plans from strategic priorities and standing business positions
• Monitor and analyze overall performance
• Work with the general manager on the caisse's annual salary budget
• Plan human resources details for the caisse
• Manage skills development activities for management and non-management employees
• Represent the caisse and Desjardins Group within the community

• Bachelor's degree in a related field
• A minimum of six years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Knowledge of current financial, economic, political and legislative news
• Ability to analyze the consumer market, business leaders and the environment outside the caisse
• Knowledge of all products and services aimed at caisse members and those offered by Desjardins business centres, components and distribution networks, as well as those of competitors
• Understanding of the philosophy and inner workings of a financial services cooperative
• Knowledge of policies, legislation, standards and ethics governing the operation of the caisse and its business centres
• Knowledge of the Desjardins business procedures
• Knowledge of high service standards
• Knowledge of the democratic structure of caisses and Desjardins Group
• Strategic agility
• Comfort around higher management
• Action oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Strategic mindset

Demonstrates expertise in strategic planning, project management, and performance analysis within a financial services cooperative context. Proficient in developing business strategies, managing human resources, and ensuring compliance with policies and standards.

• Strategic Planning
• Project Management
• Performance Analysis
• Human Resources Management
• Financial Services Knowledge

• Business Strategy Development
• Performance Monitoring
• Market Analysis
• Financial Knowledge
• Legislative Knowledge

• Interpersonal Savvy
• Action Oriented
• Customer Focus
• Strategic Agility
• Nimble Learning

• Bachelor's Degree

• Financial Services Cooperative
• Desjardins Group
• Caisse
• Service Standards
• Democratic Structure