Human Potential and Growth Coordinator

Build the Future with Us

Are you driven by the development of human potential and eager to contribute to an organization whose mission is to ensure clients feel confident and secure about their future?

As a Human Potential and Growth Coordinator
, you will play a key role in attracting, developing, and growing the contact centre sales force.

Working within an engaged and collaborative team, you will actively contribute to the implementation of recruitment initiatives, the support of learner cohorts, and the promotion of the employer brand. Through your strong organisational skills, ability to influence, and collaborative mindset, you will have a tangible impact on the candidate and employee experience, while maintaining a strong on‑ground presence to coordinate events across Quebec.

This position represents a great opportunity to showcase your skills and fully realise your potential within a caring and trustworthy organization, where people and their development are at the heart of priorities—fostering an environment conducive to collaboration, learning, and innovation.

• Coordinate onboarding activities, including administrative follow‑up of applications and collaboration with internal teams.
• Support the integration and ongoing guidance of learner cohorts, in collaboration with key stakeholders, to foster engagement and success.
• Participate in group meetings and provide personalised follow‑up to learners throughout their journey.
• Compile and analyse trends related to cohorts, including learning paths and challenges encountered, to support process optimisation.
• Monitor and analyse key performance indicators (KPIs) related to cohorts and learner progression.

• Contribute to recruitment and selection activities, including conducting interviews and participating in the decision‑making process.
• Collaborate on talent attraction strategies, including the development and maintenance of external and institutional partnerships (e.g., CEGEPs).
• Contribute to the organisation of and presence at attraction activities such as job fairs, webinars, and other on‑ground events.
• Participate in employer brand promotion, including contributing to targeted marketing campaigns aimed at increasing organisational visibility.

• Is recognised for excellent organisational skills, rigor, and autonomy, combined with strong analytical abilities and a high level of adaptability in evolving and field‑based environments.
• Stands out for communication and collaboration skills, enabling them to mobilise teams and partners, clearly present ideas, and contribute to cross‑functional initiatives.
• Demonstrates strong interpersonal skills and professionalism, particularly when representing the organisation, facilitating on‑ground activities, and coordinating events.
• Is recognised for efficiency in logistical coordination and event management, including planning, execution, and follow‑up of in‑person activities.
• Has a minimum of three (3) years of relevant experience in talent attraction, event management, or development, as well as a bachelor’s degree in management, communications, human resources, or a related field.
• Is available to travel across Quebec (approximately 20% of the time), including coordinating in‑person events.
• Holds a valid driver’s licence and has access to a vehicle (travel expenses reimbursed according to policy).
• Holds a valid Property and Casualty Insurance Licence – Personal Lines (AMF), considered an asset.
• Has an advanced level of French proficiency, as the role involves communicating with French‑speaking colleagues and clients.

• A work environment where learning and development merge with a collective pursuit of excellence.
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.
• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative work spaces.
• Competitive benefits:
  Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture programme, performance bonus, discounts on iA products, and much more!

Apply now and get ahead of your career, where your talent really belongs!

Still unsure about applying? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!