Customer Care Specialist at CGIC - Bilingual

Join CGIC as a Customer Care Specialist in a hybrid full-time role in Caplan, Quebec. This position demands bilingual skills in English and French to enhance the client experience in auto and property insurance.

We are looking for a dedicated individual to support our Retail Sales department. You will excel in building client relationships, meeting sales objectives, and ensuring outstanding service delivery. This role plays a vital part in our mission to connect with clients and understand their insurance needs through effective communication strategies.

Key Responsibilities:

• Deliver tailored auto and property insurance solutions

• Develop a strong network for potential sales leads

• Achieve individual performance goals in sales and service

• Handle client concerns and escalate issues as needed

• Foster long-term client retention through communication

Requirements:

• At least 1 year of experience in an office setting

• Post-secondary education preferred

• Familiarity with insurance products is advantageous

• Must speak both English and French fluently

• Consent to a background check is mandatory

Bring your skills in client service and sales to make an impact with CGIC's dedicated team.