Shared Services Lead: Quality, Training & Escalations
Listed on 2026-09-18
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Business
Regulatory Compliance Specialist, Customer Success Management
Jobtailor is seeking an experienced Senior Manager to lead Quality, Training, Licensing, and Escalations within a high-volume contact center in the United States. You will drive cross-functional programs, coach leaders, and align processes with regulatory requirements to enhance customer and employee experiences.
You will partner with Compliance, Legal, and Operations to ensure licensing readiness, data-driven improvements, and scalable training.
We would love to welcome a new Shared Services Lead:
Quality, Training & Escalations to our group in AZ, United States.
The following opening is for a Shared Services Lead:
Quality, Training & Escalations with Jobtailor.
Our group is growing, and we are hiring a Shared Services Lead:
Quality, Training & Escalations in AZ, United States.
This opening is for the Shared Services Lead:
Quality, Training & Escalations role at Jobtailor.
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