Travel Case Manager, Bilingual (English​/Spanish

• Conduct assigned Safety Verification Initiative field visits at residential addresses or other approved locations to assess the safety and suitability of children's placements.
• Verify and document children’s residence and household composition, including sponsors, family members, guardians, and other household members.
• Observe, notify, and document potential indicators of abuse, neglect, abandonment, trafficking, exploitation, or other safety concerns.
• Report and document refusals, no access, absences, safety stops, inability to complete wellness verification, new addresses, and other location information according to required procedures and timelines.
• Maintain regular and timely communication with the supervisor regarding children's safety, stability, and well-being.
• Support field-based information collection, document observations, conduct residential verification visits, assist with operational reporting, and work with assigned program staff.
• Work approximately 90% travel, including short-notice, overnight, and multi-state travel.
• Perform other duties as assigned.

• Associate or bachelor's degree in social work, Psychology, Sociology, or another social service field, with focus on child and adolescent development; equivalent education and relevant experience may be considered.
• Fluency in Spanish required.
• At least 21 years of age.
• At least 1 year of experience working with children, vulnerable populations, or refugee populations.
• Experience in case management, social services, child welfare, family services, refugee/immigrant services, community outreach, behavioral health, or related human services work.
• Crisis intervention and de-escalation skills.
• Ability to recognize indicators of abuse, neglect, abandonment, trafficking, exploitation, or other safety concerns.
• Experience conducting home visits, field interviews, safety observations, or community-based service delivery preferred.
• Excellent verbal and written communication skills.
• Critical assessment and analysis skills.
• Ability to manage time, multitask, determine priorities, and work independently.
• Ability to conduct home visits up to 70%.
• Knowledge of and experience working with refugee or immigrant children preferred.
• Strong attention to detail and ability to meet deadlines.
• Ability to accurately document work performed and information collected.
• Proficiency in Microsoft Office applications.
• Valid driver's license and availability to drive as required.
• Ability to pass an FBI background check and a CA/N check for every state in which the applicant has resided during the last five years.

Demonstrates expertise in conducting safety verification visits and assessments for children's placements, with strong skills in crisis intervention, documentation, and communication. Proficient in working with vulnerable populations, particularly refugee and immigrant children, while maintaining compliance with safety and reporting standards.

• Fluency In Spanish
• Crisis Intervention Skills
• Experience In Case Management
• Home Visit Experience
• Proficiency In Microsoft Office

• Safety Verification
• Documentation
• Critical Assessment
• Time Management
• Multitasking

• Excellent Verbal Communication
• Excellent Written Communication
• Attention To Detail

• Valid Driver's License

• Social Work
• Child Welfare
• Family Services
• Community Outreach
• Behavioral Health