Project Coordinator

Company Description

SERVPRO of Quincy and Hannibal specializes in the cleanup and restoration of residential and commercial properties affected by fire, water, smoke damage, mold, and mildew. With highly trained staff certified by IICRC and extensive ongoing training, the team is fully equipped to handle property damage restoration. Backed by SERVPRO’s nationwide network of qualified franchises, SERVPRO of Quincy and Hannibal ensures that no job is too big or too small.

Serving the community with trusted service since 1967, SERVPRO is dedicated to making it "Like it never even happened."

SERVPRO of Hannibal & Quincy

$18.00–$24.00 per hour, based on experience and qualifications.

• Competitive pay
• Health and supplemental benefits
• Paid training and professional development
• Career advancement opportunities
• Supportive team environment
• Meaningful work helping local families and businesses recover after fire, water, storm, and mold damage

• Serve as a primary point of contact for customers throughout the project
• Coordinate communication between customers, project managers, crews, and office staff
• Monitor project progress, timelines, and documentation daily
• Create preliminary estimates using industry software
• Review and verify job site documentation for accuracy and completeness
• Support Project Managers with administrative and operational tasks
• Help ensure projects stay organized, efficient, and on schedule
• Collaborate with multiple departments to provide exceptional customer service

• Strong communication and customer service skills
• Ability to multitask and stay detail-oriented in a fast-paced office environment
• Comfortable using computers and office software
• Strong organizational and time-management skills
• Positive attitude and team-first mindset

• High school diploma or GED
• At least 1 year of customer service, administrative, or office experience
• Experience in construction, restoration, insurance, or project coordination is a plus, but not required

This is primarily a sedentary office role that may occasionally require filing, lifting files, bending, or standing as needed. Candidates must be able to successfully complete a background check in accordance with applicable laws.