Team Clerical - Quincy

Job Requisition : 59098
Opening Date: 10/01/2026
Closing Date: 10/16/2026
Agency: Department of Children and Family Services
Class Title: OFFICE ASSOCIATE - 30015

Working Title: TEAM CLERICAL - QUINCY
Skill Option: Keyboarding
Bilingual Option: None
Salary: Anticipated Starting Salary $4,144/mo;
Full Range $4,144/mo - $5,429/mo
Job Type: Salaried
Category: Full Time
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Work Hours: Monday - Friday 8:30AM - 5:00PM
Anticipated Hybrid Work Schedule Availability: Not available, fully in office
Headquarter Location: 107 N 3rd St, Quincy, Illinois, 62301
Work County: Adams

Supervisor:
Amber Roberts
Agency Contact Email: [email removed]

Agency Contact #: [phone removed]

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the  website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Team Clerical. Under direction, this position will perform complex, specialized clerical services for a team of supervisors and professional child welfare or child protection staff. The position will answer phones, greet visitors, maintain files, and perform general clerical functions. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department's operations.

DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

• Serves as Team Clerical; performs complex, specialized clerical services for a team(s) of supervisors and professional child welfare and/or child protection staff.
• Answers incoming phone calls and greets visitors.
• Establishes and maintains case file.
• Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature.
• Provides clerical office support as a secretary to the team supervisors and professional staff.
• Orients professional and other clerical staff regarding Departmental rules and office procedures.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

• Requires knowledge, skill, and mental development equivalent to completion of high school.
• Requires 2 years of office experience.
• Requires ability to keyboard accurately at 45 wpm

• Requires ability to pass a background check.
• All conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits…