Parts Manager at Sanco Thermo King Quincy, IL

Summary

Directly supervise and coordinate activities such as purchasing, budgeting, inventory control, and personnel management of the Parts Department.

• Responsible for the operations, personnel, marketing, and profitability of the department
• Forecast sales, gross profits, and expenses
• Train and manage all Parts Department employees on dealership procedures and productivity requirements
• Confer with Company officials to develop methods and procedures to increase sales, expand markets, and promote business
• Develop and execute effective customer relations policies
• Inventories stock and reorders when inventories drop to a specified level
• Keep records pertaining to requisitions, purchases, and sales
• Listen to and resolve customer complaints regarding service, product, or personnel
• Keep records of employees’ work schedules and timecards
• Greets customers that come into the dealership and inquires as to the reason for their visit
• Determines necessary services by listening to the customer’s description of concerns
• Enters customer’s information into the dealership database, prints out invoices, and processes customer payments.
• Prepares a work order with specific details and assigns it to a technician.

The requirements listed below are representative of the knowledge skill and/or ability required to successfully perform the essential functions of the job.

• Requires a high school diploma or general education diploma (GED)
• Associate degree or bachelor’s Degree preferred
• Three to five years of automotive parts management experience
• Previous experience as a Parts/Service Manager and/or Advisor preferred

• Written and verbal communication skills
• Excellent customer service skills
• Microsoft Office skills

• Apply good judgment in recognizing scope of authority
• Define problems, collect data, establish facts and draw valid conclusions
• Valid Driver’s License
• The ability to multitask

• Competitive compensation
• Health, dental, and vision insurance
• HSA with company matching
• 401(k) with company contribution
• Company-paid life and short-term disability insurance
• Long-term disability insurance
• Holiday pay and PTO