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EServices Specialist: Banking Support & Cross-Sell
Job in
Quincy, Adams County, Illinois, 62305, USA
Listed on 2026-08-22
Listing for:
State Street Bank
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bank Customer Service, Bilingual
Job Description & How to Apply Below
State Street Bank in Illinois seeks an eServices Representative who serves as the primary telephone contact for eServices and customer account inquiries, reporting to the eservices Accounting Manager. The role involves assisting customers by phone with routine questions, cross-selling banking products, handling online submissions, and responding to messages while maintaining professionalism.
A minimum of one year in banking and proficiency with MS Office and Jack Henry Silverlake are preferred;
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