Kubota Service Technician

POSITION SUMMARY:

Repairs, reconditions, services and assembles equipment for the company and its customers. Performs work in an efficient and accurate manner to ensure customer satisfaction and company profitability.

• Recondition, repair, assemble and service equipment as assigned by the service manager.
• Diagnose problems and determine what repairs are needed.
• Perform any inspections as required.
• Keep service manager informed on special parts orders, shortages and malfunctions.
• Maintain a current knowledge of products, technology and models.
• Help maintain cleanliness, neatness and safety of building and lot.
• Keep shop vehicles clean and serviced.
• Participate in special programs, such as sales of service packages, demonstration programs, etc.
• Help control expenses and produce as much quality work as possible.
• Maintain a safe working environment and adhere to company safety program at all times
• Perform other duties as assigned.

• Ensure every customer is satisfied with the products, services and support of all staff.
• Resolve customers concerns efficiently and effectively.
• Promote a positive attitude at all times.
• Maintain a professional appearance and demeanor.
• Exhibit Birkey's high level of customer service on a daily basis.
• Acknowledge appreciation of clients and customer.

This organization reserves the right to revise the essential position functions as the need arises.