Loan Operations Specialist II
Listed on 2026-08-22
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Finance & Banking
Loan Servicing, Banking Operations
Job Details Level: Experienced
Job Location:
Operations - Quincy, IL 62301
Position Type:
Full Time Education Level: 2 Year Degree Salary Range: $18.00 - $25.00 Hourly Travel Percentage:
None Are you detail-oriented, organized, and looking for an opportunity to grow your career in banking? First Bankers Trust Company is seeking a Loan Operations Specialist to join our team. If you enjoy working behind the scenes, staying organized, and being part of a team, this could be the opportunity for you!
We offer a competitive benefits package designed to support our employees’ health, financial security, and work-life balance, including:
- Medical, dental, and vision insurance
- Employer-sponsored retirement plan with company match and profit sharing
- Paid time off, paid holidays, and additional leave benefits
- 12 hours of volunteering time off per year to help make a difference in your community
- Life and disability insurance
- Employee wellness and assistance programs
- Professional development and growth opportunities
- Opportunity to participate in special interest groups, such as Young Professionals, or one of our Employee Resource Groups
The Loan Operations Specialist II is accountable for the execution of all back-office processing activities associated with issued consumer and commercial loans, including preparing and reviewing loan documents and applications and processing and administering the loans. This position will also periodically complete loan processing for Residential and Buck Land Funding loans. This position works closely with the bank’s consumer and commercial Bankers in the execution of work activities and improvement initiatives.
- Prepares, reviews, processes and administers consumer and commercial loans, and, as needed, assists with Residential and Buck Land Funding loan processing activities, along with all related documents, files and disbursements for the various types of loans
- Follows proper accounting procedures for booking loan transactions
- Collects and verifies applicant's personal information and financial records for the loan
- Prepares credit reports and ensures sufficient loan collateral
- Calculates loan items and charges such as interest and payments
- Records new loans, processes loan payments, and maintains loan records
- Establishes, maintains, and updates files, databases, records, and/or other documents pertaining to the financial transaction records
- Gathers and prepares loan documents to be passed at the closing of the loan
- Answers customer inquiries by phone and in person and resolves problems
- Assists lending officers in activities such as disbursement of funds and extension of new loans
- Prepares and distributes notices and loan reports
- Assists with training other staff members as requested
- Performs other duties and projects as assigned and requested
- Associate's degree or equivalent experience
- 2 to 4 years of related experience/exposure within the banking industry preferred
- Demonstrates aptitude for mathematical and/or financial transactions
- Demonstrates ability to execute work under general supervision
- Demonstrates strong customer service skills (customer-oriented)
- Demonstrates ability to thrive in a fast-paced environment and multi-task daily job duties
- Demonstrates ability to address moderately complex job related/technical issues and problems with guidance, and refers more complex issues to higher-level staff
- Demonstrates strong written and verbal communication skills
- Demonstrates strong team collaboration/teamwork skills, with ability to work in diverse teams and build/maintain positive working relationships
- Demonstrates ability to interact efficiently with Technology and utilize common office applications including Word, Excel, Outlook, and related applications; willingness to learn new technologies
- Demonstrates troubleshooting and problems solving skills
Our values reflect our culture:
Everyone is Valued, Do The Right Thing, Friendly Family, & Fun, Dream Big/Act Small, Accountability, Innovation
This position typically works in a professional office setting. While performing the duties of this Job, the employee is regularly required to stand, move from one…
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